Bluefin is a highly entrepreneurial company that is comprised of passionate and focused individuals who share a common goal: to serve our customers and protect payment data. We are founded on the intrepid aspiration to securely process payments and reduce cardholder data fraud. We pioneer payment security with our inventive approach to devaluing cardholder data in the payments ecosystem rendering it useless to hackers. Our focus is on building customer confidence, one transaction at a time. Bluefin is looking for exceptional candidates who are looking to grow with the organization.
Our organization is seeking a technically savvy, customer-focused individual who understands that technical skills must be combined with excellent interpersonal skills that enable them to build confidence with our customers by addressing inquiries with knowledge, skill and empathy for the customer. We are looking for a Technical Support Specialist to work directly with clients in setting up and troubleshooting POS terminals and integrated POI solutions, e-commerce gateways, mobile payments and P2PE security solutions.
Essential Duties and Responsibilities:
We are looking for a Technical Support Specialist who is responsible and takes ownership for:
Ready to be inspired, challenged and liberated to do your best work? Bluefin is a passionate group of technologists, marketers and innovators changing the world of data security and the flow of information. Not only were we the first company in North America to achieve PCI-validated P2PE certification, we continue to lead the way in payment and data security. Your work here won’t just help protect companies from hackers and data breaches. You’ll be on the vanguard of protecting the modern economy.
Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: